Healthcare

Solutions

Ensuring quality in modern Healthcare

The number one challenge for health care providers is enhancing quality of care whilst improving the efficient running of their institution. Patient expectation is increasing yet pressure on budgets is intensifying. NEC's proven reputation as an established provider of quality, reliable and innovative solutions, coupled with our global sales and service support has helped to make us one of the world's most successful telecommunications solutions suppliers to the health care sector.

Enhancing the Patient Experience

In addition to quality care, healthcare providers realise that they must provide their patients with a comfortable, welcoming and friendly experience. Advanced call handling solutions that integrate with other hospital systems enable staff to access the information they need to answer a patient enquiry at the point of call.

Infotainment services such as dedicated in-room telephone, TV, Internet and vending machines enhance the patient stay and improve speed of recovery, while they also help to minimise the workload on nursing staff and drive new revenue streams.

Staff Efficiency

Contacting staff in an instant is imperative to providing the right medical treatment at the very point it is needed and accessing specialist expertise to reach and confirm a critical diagnosis.

Innovative mobile solutions that connect people, make medical and technical staff reachable at all times via a single number no matter where they are located. Integrated web-enabled telephony applications and telecommunication services like unified messaging, accessible on multiple devices including the PC and mobiles, support flexible working.

Improving Co-operation

A patient is typically cared for by many individuals within the healthcare chain, from their community GP to hospital doctor or specialist physician. Providing the most appropriate medical treatment demands that carers have continuous understanding of the patient's needs.

Advanced and flexible networking solutions are the essential backbone for high quality patient treatment across the medical chain. Migrating to IP enables institutions to work more collaboratively to share research findings and collaborate on projects.

Controlling Costs, Optimising Investment

Healthcare institutions also have to be commercial, competitive organisations that are able to attract revenue-generating patients to boost pressured budgets. IP applications reduce costs yet maintain and enhance patient care.

The network and communications platform of a healthcare institution must also offer the utmost reliability and uptime. Distributed management solutions facilitate essential monitoring and maintenance, enabling healthcare providers to detect and resolve problems swiftly and maximise network performance and systems availability to staff.

NEC Unified Solutions